The right of withdrawal as well as the legal warranty in the purchase of products and services are just a few of the rights established by the Colombian law intended to protect the consumer. The supervision of the compliance of the consumer law in Colombia and consumer protection are duties of the Superintendence of Industry and Commerce. MY BRAND mainly advises:

  • Consumers: that want to claim their rights in the event of non-compliance by the manufacturer or merchant, specially referring to legal warranty of products and services
  • Companies: in the development of a legal strategy of defence of their interests during investigations or lawsuits initiated by consumers that are unsatisfied with the products or services acquired

Captura de pantalla 2015-11-12 a las 5.56.38 p.m.CASES OF INTEREST

Practical examples where MY BRAND can help you find practical solutions to different cases and explains its method:

  • WHAT TO DO IF YOUR BRAND IS COPIED ON
  • WHAT TO DO IF MY PRODUCT IS COUNTERFEITED FOR ONLINE SALE?
  • IF YOU ARE AN ARTIST AND YOU WANT TO LAUNCH A PRODUCT LINE BY CREATING YOUR OWN BRAND?
  • WHAT TO DO IF YOUR BRAND IS UTILIZED IN A #HASHTAG?
  • MAY I POST OR "RE-TWEET" GRAPHIC PIECES OR PHOTOS OF OTHERS ?